Shipping policy

Shipping Policy

At Shiruku, most of our products are custom-made using trusted Print-on-Demand partners such as Printful, Printify, and others. This allows us to offer high-quality custom products nationwide.

Production Time:

Standard production typically takes 2–7 business days after your order is confirmed.
During high-demand periods (holidays, sales events), production may take up to 14 business days.

Shipping Time:

Once your order is produced, it will be shipped via standard carriers such as USPS, UPS, or FedEx.
Estimated delivery times within the United States: 3–10 business days after production.
Shipping times may be longer due to carrier delays, weather, or other unforeseen circumstances.

Shipping Costs:

Shipping fees are calculated at checkout based on product weight, dimensions, and destination.
Occasionally, promotions or discounts may include free shipping.

Order Tracking:

A tracking number will be provided once your order has shipped.
You can use this number to track your package directly through the carrier’s website.

Multiple Suppliers:

Orders with multiple items may ship from different suppliers and arrive in separate packages.
Each package will have its own tracking information.

Address Accuracy:

Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost packages due to incorrect addresses.

Lost or Damaged Packages:

If your package is lost or damaged during transit, contact us at shiruku.shop@gmail.com.
We will work with the supplier and carrier to resolve the issue promptly, including replacements or refunds if eligible.

International Shipping:

We may ship internationally through our Print-on-Demand partners.
Shipping times, fees, customs duties, and import taxes vary by country and are the responsibility of the customer.
Delivery estimates will be provided at checkout, where available.

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